We still do things the old way. We wish it were as simple as clicking buy it now, but we are not a high volume manufacturer; every table is handmade to the customer's specification, from start to finish. That takes a little longer than ordering off the shelf, and most of our customers find the quality is second to none.
You may have questions about room and cue sizes, or want your table slightly different to suit your room. Or your snooker or pool room may not be ready yet, and you want the peace of mind that your table will be delivered and installed soon after the building work is finished. A quick email is all it takes to get the ball rolling, and we will do our best for you.
Visiting the workshop
We do not have a showroom, but you are welcome to arrange a visit to the workshop to discuss your project, which many customers find gives them peace of mind.
Paying for your table
Deposits are paid by bank transfer. The balance is paid by bank transfer or cash at the point of installation and your satisfaction.
Getting in touch
Email is usually best to start with. It gives us the chance to gather information and respond properly to your questions, whatever they may be, and you will usually have a reply the same day. A text or a phone call is fine too.
For reassurance, see what previous customers have to say on our testimonials page. We provide an old fashioned personal service, and we hope it makes buying a table a better experience.
Buying from abroad
Over the years we have exported our snooker and pool tables to customers wherever they are. By far the most successful way has been for you, the buyer, to arrange collection of the table yourself. Our local shippers have grown wise to repeated half-hearted export enquiries and have raised their prices accordingly. Arranging your own courier shows commitment on your part, gives you more control over timescale and tracking, and works out cheaper for you.
This is how it works. You ask to buy a table. We send you the crate dimensions, weight and collection address. You take that information to your local post office or a courier such as UPS and they give you a shipping quote. You decide whether it is worth it.
We order bespoke, robust shipping crates from our specialist suppliers. Tables are usually ready around nine weeks from the order being placed. We take a deposit of 20% before work starts, and the balance is paid in full before the table leaves the factory, just prior to shipping. Every table is supplied with all the accessories two people need to play a game of snooker or pool, depending on the table. We can hold a table for months if need be, until your room is ready, and if you have the transport you may collect it direct from the factory.
- Worked example: table including accessories £2,000, crate £300, shipping to Canada £950, total £3,250.
Fitting abroad
If you have difficulty sourcing your own fitters, ours will fly out and install your table. Each export fitting job is judged on its own merits as to what is needed for a successful installation. Basically it is the cost of transport and accommodation plus £120 per day. The fitters are non-smokers and very well house trained.
Our fitters
Sovereign Snooker Services are based in Accrington, Lancashire. They are time served Riley fitters with many years of experience in the trade, and their skills range from the standard re-covering of any snooker, English or American pool table to the full refurbishment of match steel block tables. No job is beyond them.
